Soft play is a safe and fun play area for infants and toddlers to explore,
socialize, and develop gross motor skills, while parents can relax and enjoy their
event.
To secure your event date, simply contact us with your event date and package of choice. Once we confirm availability, we require a $100 deposit to book your event. The remaining balance is due 24 hours before the time of event.
We recommend making reservations at least 1 to 2 months in advance as we
operate on a first-come, first-serve basis. Late reservations will depend on
availability on your event date.
Our play areas are designed to be safe for infants and toddlers, and therefore
we have an age policy of 0-5 years old in the play area.
Set up requires a dry, flat, shaded area free from rocks and debris. Note that
prolonged direct sunlight may cause our equipment to become very hot, so shade is necessary depending on the time of event.
The Petite & Cloud sets require at least 15' x 15' of space, while the Platinum set requires at least 20' x 20' of space.
Yes, we can! However, these spaces may require special permits or proof of our
insurance. Please inform us in advance and confirm the space/park with ample
time before your event. It is the renter's responsibility to obtain the necessary
permits and permissions for the location.
Yes, absolutely! We take pride in inspecting and cleaning every piece of
equipment after each rental using organic cleaning supplies.
You may choose up to a 5-hour window of time. Please allow us ample time to
set up before your event begins.
We accept PayPal as our preferred method of payment due to its convenience
and security for both parties. Simply let us know if you require alternative
payment options.
If you need to make changes to your event date, you can do so up to 14 days
prior to your original choice by letting us know your new date so we can verify its
availability. If you choose to cancel your rental altogether, your deposit will be returned ONLY if you cancel with 14-day notice.
If we cancel your outdoor event due to the chance of rain, your deposit will be
refunded. It is a good idea to have a back-up indoor location available. You would
also have the option to reschedule your event with us.
Deliveries within a 20-mile radius are included in any package. For deliveries
outside of the 20 miles, there will be a small additional charge based on the
mileage.